A question about a product, a licence, a host or a preset.
Most questions are already answered on the docs page. For the rest, write — the people who answer are the ones who built the thing.
Five fields. The topic picks who reads it first.
Tell us your music software and its version, whether you use VST3 or Audio Unit, and your macOS version.
Attach the sound file: it is plain text, so it travels as an attachment, and we can read the row that fails.
Send the file’s name and size, never its contents; a licence is checked with a key built into the plug-in.
The sample rate, the buffer size and what you were doing when it happened, the number of instances, and whether Linear mode or the Rack was in use.
Every figure on this site is from “Modulr — the audio suite: design and architecture specification”, October 2026, and carries that book’s tag: Measured, Proposed, Estimate, Reported or Open question. The one exception is the prices: they are the owner’s, set on 24 October 2026, and neither book names one.